"And that never happened."

Have you seen this?: "In the clip, from a QVC home shopping channel telecast, a caller from California identified only as Renee had just begun extolling the virtues of QVC Item 17183, the Telesteps 12.5 foot aluminum telescoping ladder, when the incident occurred."

If not, click here (or right-click and "Save Target As..." to download to your computer first). And they say there's nothing good on television these days.